Offline-first. Today's jobs, navigation, photo capture, signatures and survey forms — all on the phone, all syncing the moment signal comes back.
WITHOUT vs WITH
Without installHUB
✕
Paper job sheets, photos on the camera roll, signatures on a clipboard
✕
“No signal in the basement” = work lost or redone
✕
Re-typing MPAN numbers and meter readings from a photo
✕
Field operative drives back to office to file the paperwork
With installHUB
✓
Phone IS the job sheet, the camera, the signature pad
✓
Offline-first — work saves locally, syncs when signal returns
✓
OCR reads meter labels and MPAN stickers straight into the form
✓
Job marked complete on-site with outcome and signature attached
OFFLINE-FIRST
Every job, every form, every customer detail downloads to the device before the field operative leaves the depot. The app runs fully offline — survey responses, photo captures, signatures, status updates — all save locally and queue for upload. The moment signal returns, everything syncs automatically. Field operatives stop losing half-finished jobs to dead spots.
All job data, customer info, forms and photos stored on-device
Survey responses save instantly; no upload needed to proceed
Photos and files queued for upload; background sync handles the rest
“Last synced” indicator so the team always knows where it stands
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PHOTO & SIGNATURE CAPTURE
The in-form camera captures with EXIF intact — every photo is timestamped, geo-tagged and tied to the job it was taken on. Customers sign on-screen at the install (finger, stylus, mouse) and the signature embeds into the certificate with a timestamp. The field operative's own signature is saved once and re-used; no template-hunting per job.
In-form camera with auto-compression and HEIC support
Per-photo metadata viewable in-app (date, location, camera)
Full-screen customer signature canvas with clear / undo
Field operative's signature saved once, re-used on every job
OCR SCANNING
Field operatives point the phone at a meter, an MPAN sticker, a consumer-unit label or a product serial-number plate. The on-device OCR reads the text and auto-fills the matching survey field. No squinting at glare, no typing 16-digit MPANs, no transposed digits. Correct in-form before saving if needed.
In-app camera with OCR overlay
Reads text from labels, plates, stickers and meter readings
Auto-fills the matching survey field
Field operative can correct before saving
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DAILY JOB LIST
Today's jobs grouped by status (scheduled / overdue / completed), with one-tap navigation to each address via Apple Maps or Google Maps. Pin favourites for quick access. Tap any job for the full record — customer name, prior notes, parts list, photos, history — with one-tap call to the customer.
Today's jobs grouped by status (scheduled / overdue / completed)
One-tap navigation via Apple Maps (iOS) or Google Maps (Android)
One-tap call to customer; full job detail with prior notes
Reschedule on-site via date / time picker if the customer can't make it
MORE MOBILE POWER
Download the job ahead of time when signal will be flaky on-site, or rely on live sync — both work.
Tap a notification, land directly on the job, appointment or message — even from a cold start.
Customer quote, DNO approval, technical specs — all viewable in the app, on-site.
Auto-syncs on app launch and on signal restoration; only changes pull down.
SEE IT IN ACTION
1
Name, address and phone — one-tap call straight from the screen.
2
Quoted / scheduled / in progress / completed — visible at a glance.
3
Tap to open and run the survey; adaptive logic shows only the relevant questions.
4
Direct camera entry with metadata capture; photos attach to the job instantly.
5
Outcome capture flow — completed, no access, needs rebook, parts needed.
EXPLORE RELATED
The forms the field operative's filling in on the app.
Adaptive logic
Photo capture
OCR + barcode scanning
Floorplan drawing
The compliance submissions made from field data.
ENA Direct Connect
Smart field mapping
Image optimisation
Two-way thread
Every tap in the app updates the central job record.
One record per job
Status flows automatically
Audit trail
Customer portal view
Field photos and signatures land in the customer's certificate.
Auto-generated certs
Branded templates
Audit trail
On-demand re-generation
“installHUB was the perfect solution! With a simple platform and app, you could work through the process, collating the required information as you go, literally saving hours of admin time before and after the install. In addition, the support offered by the staff is unrivalled. Fast to respond to any queries, to maximise the user experience.”
Director, DWM Electrical LTD
©2025 installHUB™ | A product of Khan Soft Ltd
Company number: 15956975