For EV Charge Point Operators

From contract win to charger live. Then kept that way.

installHUB tracks every charge point from site survey to commissioning, then keeps you on top of maintenance, faults and uptime obligations across your live estate.

CHARGE POINT NETWORKOPERATIONS · LIVE487 LIVE · 99.4% UPTIMEUPTIME99.4%↑ 0.2%OPEN FAULTS34RESPONDINGNEW THIS WEEK42↑ 14 DAYSCP-4421M1 ManchesterSURVEYINSTALLCOMMISSIONLIVENEW ROLLOUTcontract MCC-2026CP-4422B1 BirminghamLIVE99.8%UPTIME 30DCP-4423LS1 LeedsLIVE99.5%UPTIME 30DCP-4424NE1 NewcastleLIVEFAULTMAINTENANCESLA · 4 HRdispatched ▸CP-4425EH1 EdinburghLIVE99.9%UPTIME 30DCP-4426BS1 BristolLIVE99.6%UPTIME 30D487 LIVE · 99.4% UPTIME · 3 OPEN FAULTS · 42 NEW THIS WEEK

WITHOUT vs WITH

From spreadsheets-per-region to one charger-by-charger lifecycle.

Without installHUB

Rollout coordination lives in spreadsheets, one per region

DNO paperwork re-keyed per site, often delayed

Once a charger goes live, its history disappears into a folder

A fault ticket means cold-starting the dispatch process every time

With installHUB

One programme of work across every region, every site

DNO and regulatory forms generated from the job data

Every charger has its full lifecycle queryable in two clicks

Maintenance dispatch knows the nearest team, the parts on the van, and the SLA clock

SURVEYS

The site survey becomes the install brief automatically.

Run a structured pre-install survey on site. Photo evidence, equipment specs, customer signature, power availability, cable routing — all captured in one place. The survey doubles as the brief for the install team and the dossier for warranty.

Configurable templates per product line

Photo evidence and signatures on site

Survey becomes the install brief without re-keying

Saved as the warranty and insurance dossier per asset

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DNO & REGULATORY

Connection paperwork built in, not bolted on.

Regional DNO rules, connection forms and notifications are part of the install workflow, not a separate process. Forms generate from the job data and attach to the asset record automatically.

Regional DNO and connection rules baked in

Forms generated from job data

Attached to the asset record for audit

Notifications routed to the right team automatically

COMING SOON

SERVICING & MAINTENANCE

Every charger’s full history. Every fault response on the clock.

Each charger is an asset with a lifecycle: install date, commissioning photos, every service visit, parts replaced, warranty status, current uptime. When a fault comes in, the platform knows who’s nearest, what’s on their van, and how long you have to fix it.

Asset register with full lifecycle history per charger

Maintenance dispatch matched to capability, distance and parts

Fix-time targets tracked against actual response

Recurring servicing scheduled per asset class

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MORE CAPABILITIES

Everything you need across rollouts and the live estate.

Asset register (COMING SOON)

Every charger as a managed asset with full lifecycle history.

Service-area routing

Operative matched to charger location and capability.

Photo evidence

Install state, fault photos, before/after maintenance.

Reporting

Uptime, average fix time, install cycle time per region.

EXPLORE RELATED

Built for the charge-point lifecycle.

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★★★★★

“installHUB was the perfect solution! With a simple platform and app, you could work through the process, collating the required information as you go, literally saving hours of admin time before and after the install. The support offered by the staff is unrivalled.”

David McTurkDirector, DWM Electrical Ltd
★★★★★

“They took the time to understand our business needs, offering professional advice and recommendations for the appropriate options.”

Steve WrightHead of Operations, Car Charged UK
★★★★★

“installHUB’s software coupled with our affordable EV charging solutions will make the installation process easier than ever before, and we are so excited.”

Tom BloorManaging Director, evec

GET STARTED

Ready to manage your jobs end to end?

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Company

©2025 installHUB™ | A product of Khan Soft Ltd
Company number: 15956975