Customer stories

Customer stories from installers and manufacturers

Not testimonials. Each of these walks the whole job, from the moment an enquiry lands to the moment somebody gets paid, with the alternative paths marked so you can see what else the same platform would have done.
Installers & contractorsWin work, install it with your own team
Manufacturers & OEMsDeliver through people you do not employ
Territories coveredGB, Ireland, Australia
Every story showsThe paths not taken, too
What they have in common

What these customer stories have in common

The lead is a record, not an email

Every enquiry arrives with the property, the product and the customer attached, so nothing is re-keyed later.

Somebody reviews before anyone travels

Whether it is a single office or a manufacturer covering a country, work is qualified before an field operative’s day is committed to it.

The field team works from the job

Operatives pick the work up on the mobile app against the same record the office sees, not a printed sheet.

The money closes in the same place

Quotation, acceptance, invoice and payment sit on the job, so the loop shuts where it opened.

Questions

About these customer stories

How do I read the workflow diagrams on these pages?

Each story walks the whole job as a numbered spine. A solid step is what that customer actually runs. A dashed branch is an alternative route the platform supports that they chose not to take. A green branch is an add-on that would extend what they run today. Every step lists the features behind it.

Are these real customers?

Yes. Every workflow on this page is a programme that runs, or has run, on installHUB. Figures are described in words rather than exact numbers, and quotations are reproduced from published reviews.

Which story is closest to my business?

If you win the work and your own operatives install it, start with the Costelloe’s EV story. If somebody else installs what you sell, start with the four network models. The two groups need very different things from the platform.

Can one account run more than one of these models?

Yes. The same platform covers a single office scheduling its own field team and a manufacturer allocating work across a national network. myenergi runs three different models across three territories.

More about installHUB reviews at G2.

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