Job & Scheduling
Enquiry forms for installers
Give customers one simple form to ask for a quote. It asks only what the job needs, takes their photos, and lands in installHUB as a job your team can pick up.
Available now on installHUB
Share one link wherever customers find you
Every enquiry form has its own link. Put it on your website's “Get a quote” button, your Google Business Profile, your social pages, your email signature and your vans. Customers tap it and start their enquiry.
One link per form, ready to copy from installHUB
Send it from installHUB by email when a customer calls in
Separate links for each source, so you can see where enquiries come from (Pro plan)
Only the questions each job needs
Pick the type of job and the form asks the right questions for it: an EV charger enquiry asks EV charger questions, a solar enquiry asks solar ones. Answers decide which questions come next, so customers never see a question that does not apply to them.
Questions follow the job type: EV charger, solar, battery, heat pump and more
Follow-up questions appear only when an answer needs them
Product choice on the form, so the enquiry arrives with what the customer wants
One screen per question group
Every customer enquiry form shows one group of questions at a time. Next step stays available, and pressing it shows the customer what is left to answer: choose one to continue, or add a photo to continue. If the page refreshes before they send their details, what they typed is still there.
One group of questions on each screen
Next step says exactly what is left
Answers save as the customer goes, once they have sent their details
See the job before anyone drives out
Customers add photos of the fuse board, the meter, the roof or the driveway from their phone. Their address is found as they start typing their postcode or address, and their phone number is checked for the right format before they can send. You get enough to price the job or plan the survey without a wasted trip.
Photos taken or uploaded from a phone, and required where the form asks for them
Start typing a postcode or address and pick the match
A phone number checked for the right format on every enquiry
Carry on from any phone
A customer filling in the form at a desk often is not standing next to the thing you need a photo of. On a screen with a mandatory photo, a customer on a computer or tablet can press Carry on from my phone and scan a QR code with their phone. The enquiry opens at that question with their answers saved, and they take the photo from where it needs to be taken. The photo stays required.
Scan the code to carry on from the customer's own phone
Answers saved, straight to the photo that is needed
Or email themselves the link with Save and continue later
Your logo and colours, start to finish
The form carries your logo and your colours, so customers know who they are dealing with. Set a different look for each form when you run more than one brand or work with partners (Pro plan).
Your logo and colours on every step
A title and introduction you write yourself
A “Return to website” link back to your own site
Every enquiry lands as a job
When a customer sends the form, installHUB creates the customer and the job, with every answer and photo attached. It is tagged with the enquiry form it came from, so your team can pick it up straight away.
Customer and job created for you, nothing to retype
Answers and photos on the job for the survey and the quote
The enquiry form that brought it in, on the job
Customers can stop and pick up where they left off
If a customer gets halfway and stops, they can use Save and continue later to get a link back to their enquiry, with everything they filled in still there. Your team sees unfinished enquiries in the Lead capture report and can call them or send them their link. When they finish, the form can take them back to your website or on to your own thank-you page.
Save and resume from a link
Unfinished enquiries listed, with the step reached and last activity
Return to your website, or go on to your own thank-you page
EXPLORE RELATED
“installHUB was the perfect solution! With a simple platform and app, you could work through the process, collating the required information as you go, literally saving hours of admin time before and after the install. The support offered by the staff is unrivalled.”
“installHUB’s software coupled with our affordable EV charging solutions will make the installation process easier than ever before, and we are so excited.”
Send your first enquiry form today
Start a free trial and share your form's link with your next customer.
Frequently asked questions
Can I put the enquiry form on my own website?
Yes. Add your form's link to a button or a "Get a quote" link on your site. Customers open the form, and the enquiry arrives in installHUB as a job.
Can customers add photos to an enquiry?
Yes. Customers can take or upload photos from their phone, so you can see the fuse board, roof or driveway before you visit. Where the form asks for a photo, it is required.
What if a customer is not near the thing you need a photo of?
On a screen with a mandatory photo, a customer on a computer or tablet can scan a QR code and carry on from their phone, with their answers saved. The photo stays required.
Can I have more than one enquiry form?
Yes, on the Pro plan you can run separate forms and links, each with its own branding, and see which one each enquiry came from.
What happens when a customer sends the form?
installHUB creates the customer and the job with every answer and photo attached, ready for your team to pick up.
