Same platform, a different shape, and hundreds of installations through it.
A direct-to-consumer network starts with someone who already wants your product. A channel market does not. Demand arrives through a partner, an energy retailer for instance, who owns the customer relationship and expects the install to reflect well on them.
That changes what the platform has to do. The partner needs visibility without being handed an operations job. The installer needs to be demonstrably qualified, not merely nearby. And the manufacturer sits behind both, accountable for an outcome delivered by people it does not employ.
Australia ran the same job lifecycle as Great Britain, with the emphasis moved from speed of allocation to provenance of the installer.
Pre-qualification runs ahead of demand, not alongside it. Installers upload competency evidence for the company and for individual operatives, and are given an approval level that reflects what they are cleared to do. Vetting is a gate, not paperwork filed after the fact.
The channel partner is set up in their own right and given a white-labelled enquiry form carrying their branding. Leads land attributed to that partner rather than arriving as anonymous web traffic, so the channel is measurable from the first touch.
Partners can have their own dashboard and job views rather than depending on reports being sent to them. In a channel model where the partner owns the customer relationship, that is the difference between keeping them informed and letting them see for themselves.
Rather than one assignment, the job is offered to a handful of installers who hold the right approval and cover the customer’s area. Competency comes first: an installer without the approved qualification for that product type is never in the running, however close they are. A declined job does not stall. It moves on to the next suitable installer nearby.
Allocation can be manual, and each installer’s approval level is shown at the point of choosing. This is also the fallback: where nothing matches, the job waits in a queue to be placed rather than disappearing.
Installers can hold coverage as map circles, a point and a distance, which is what the network coverage map draws and what territory matching reads. It describes where someone genuinely travels far better than a list of postcodes does, and it makes gaps in the network visible at a glance.
An installer either bids or declines. Neither requires chasing, and job status follows the outcome automatically, so the picture stays current without anyone maintaining it.
Quotes can route back to the manufacturer first, to be checked, branded, taken ownership of or marked up before going out. Appropriate when the manufacturer is selling a finished outcome rather than making an introduction. myenergi Ireland runs it this way →
The customer accepts the quotation they want, and the job becomes that installer’s to deliver.
The authorised subcontractor runs the whole job on the platform: scheduling, the field operative on site, completion and invoicing, against the same record the enquiry created. myenergi and the partner both keep sight of it without touching it.
The programme put hundreds of installations through the platform, in a market where myenergi held no install capacity of its own and the customer relationship sat with a partner.
What that demonstrates is not throughput so much as assembly. A vetted installer network, a channel partner’s demand and a full job lifecycle were stood up together and carried real volume, without myenergi taking on an operations function to do it.
Evidence is captured for the business and for the individuals who will be on site, because those are different risks.
An installer is cleared to a level rather than simply being on the list, and that level is visible wherever a job is placed.
Approval for one product does not imply approval for another. Matching honours that, so competency is never assumed.
Vetting runs ahead of the first job rather than in a rush after it, which is the only version that holds up under volume.
The direct-to-consumer version of the same programme, with public enquiries and a nationwide competitive panel.
Read the GB story →ComparePartner channel, nationwide competitive, single subcontractor and built-from-scratch, side by side.
Compare the models →More about myenergi at myenergi.com.
