ENA Connect Direct
Submit the DNO from the survey. Track it on the job.
ENA Connect Direct is a UK service. This integration applies to UK installations only.
From re-keying into a second portal to one-tap submission
“I have to type all this in again.”
The survey already captured the connection data, and then somebody re-enters it into a separate portal.
“Rejected: photo too large.”
Applications bounce on details that have nothing to do with the installation itself.
“Has that one been approved yet?”
Status lives in a portal nobody has open, so the answer is a login and a hunt.
“The DNO emailed a question.”
The thread sits in one person’s inbox, detached from the job it belongs to.
The application builds itself from work already done
The survey fills the form
Connection data captured on site maps into the application fields, so the DNO notification is generated from the survey rather than typed a second time.
Submitted through the gateway
The application goes to the network operator through ENA Connect Direct from inside installHUB. Nobody opens a second system.
Status tracked on the job
Pending, approved or queried shows against the job itself, so the office can answer without logging into a portal.
Two-way comment thread
Queries from the network operator arrive in-app and you reply on the same thread, attached to the job everyone can see.
Attachments handled properly
Evidence photos captured on the phone are prepared to the gateway’s requirements, so applications stop bouncing for reasons that have nothing to do with the work.
A record you can audit
Every submission, status change and reply stays on the job, so the compliance trail is a by-product of doing the work rather than a separate filing exercise.
Over the limit, switch routes
When a job goes over the ENA Connect Direct size limit, switch it to the G98 or G99 forms, from the office or on the field operative’s phone. See DNO and regulatory and the G98 and G99 guide.
ENA Connect Direct, answered
What is ENA Connect Direct?+
It is the Energy Networks Association service UK installers use to notify and apply to distribution network operators for connections such as EV chargers, solar and battery storage.
Is this available outside the UK?+
No. ENA Connect Direct is a United Kingdom service, so this integration applies to UK installations only. Installers working in other territories use installHUB’s other job and compliance features.
Can I submit a DNO application without leaving installHUB?+
Yes. The application is generated from the survey and submitted through ENA Connect Direct from inside installHUB.
What happens when the network operator asks a question?+
The query arrives in-app against the job and you reply on the same thread, so the exchange stays attached to the installation it concerns.
Which plan includes it?+
DNO notifications are available on every plan (Great Britain and Northern Ireland only).
