ENA Connect Direct is a UK service. This integration applies to UK installations only.
“I have to type all this in again.”
The survey already captured the connection data, and then somebody re-enters it into a separate portal.
“Rejected: photo too large.”
Applications bounce on details that have nothing to do with the installation itself.
“Has that one been approved yet?”
Status lives in a portal nobody has open, so the answer is a login and a hunt.
“The DNO emailed a question.”
The thread sits in one person’s inbox, detached from the job it belongs to.
Connection data captured on site maps into the application fields, so the DNO notification is generated from the survey rather than typed a second time.
The application goes to the network operator through ENA Connect Direct from inside installHUB. Nobody opens a second system.
Pending, approved or queried shows against the job itself, so the office can answer without logging into a portal.
Queries from the network operator arrive in-app and you reply on the same thread, attached to the job everyone can see.
Evidence photos captured on the phone are prepared to the gateway’s requirements, so applications stop bouncing for reasons that have nothing to do with the work.
Every submission, status change and reply stays on the job, so the compliance trail is a by-product of doing the work rather than a separate filing exercise.
It is the Energy Networks Association service UK installers use to notify and apply to distribution network operators for connections such as EV chargers, solar and battery storage.
No. ENA Connect Direct is a United Kingdom service, so this integration applies to UK installations only. Installers working in other territories use installHUB’s other job and compliance features.
Yes. The application is generated from the survey and submitted through ENA Connect Direct from inside installHUB.
The query arrives in-app against the job and you reply on the same thread, so the exchange stays attached to the installation it concerns.
Auto-DNO Notification is available from the Business plan upward.
