United Kingdom only. Which form applies depends on the equipment and your network operator.
The operator has to be able to identify the supply without ringing you.
Capture this on site. Reconstructing it later is how applications stall.
Model numbers, not descriptions. "7kW charger" is not enough.
This is where most resubmissions come from. Check each one is legible before you leave site.
The operator needs to know who is doing the work and under what competence.
“The photo was too large.”
A perfectly good consumer-unit photo gets rejected on file size, and the application waits another week.
“We cannot identify the supply.”
A missing or mis-typed MPAN means the operator cannot match the property to a supply.
“Which earthing arrangement?”
Left blank on site because someone assumed it could be filled in later.
“Nobody answered the query.”
The operator asked a question by email and it sat in an inbox rather than against the job.
It depends on the equipment and the network operator. Rather than guess, capture everything on this checklist: the same information underpins the notification whichever route applies. installHUB selects and pre-fills the right form from the survey.
That depends on the equipment and the operator. Some connections are notified after commissioning, others must be approved before work starts. Confirm with the operator for the specific installation, and never assume the rule from a previous job carries across.
No. This checklist covers the UK arrangement, where applications go to a distribution network operator through ENA Connect Direct. Other territories have different processes.
Yes. The survey data maps into the application and it is submitted through ENA Connect Direct without leaving installHUB, with status and operator comments tracked against the job.
Related guide
Before the checklist, the question it assumes you have already answered: is this a G98 notification or a G99 application?
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